OPTIONAL ONGOING SUPPORT / 03

Website Care.
Support with a clear scope.

For an existing website that needs a dependable point of contact for routine checks, updates and small changes.

THE JOB TO BE DONE

Keep a useful website useful.

Small maintenance tasks build up, and it is unclear who will take care of the site after launch.

Included in the agreed scope

A named monthly scope and change allowance
Scheduled page, link and form checks
Applicable dependency and security updates
Small content updates within the allowance
Issue triage and a written response target

What this does not include

Redesigns, new pages, new integrations, emergency cover and an uptime SLA are not included unless expressly agreed.

What we need from you

Access to the site and relevant provider accounts, a list of priorities and one decision-maker.

How care is scheduled

A monthly allowance and a written response target keep expectations clear. New care agreements can be cancelled with 30 days’ written notice.

THE PRACTICAL DETAILS

Clear costs.
No hidden handoffs.

Who pays for the tools?

Domain, hosting, business email, paid integrations and AI usage are separate. You normally pay the providers directly through your own accounts. Any managed hosting or pass-through charge is itemized and approved in writing.

What happens after launch?

14 calendar days of defect corrections after handover, for the agreed scope. New features and changes outside the signed scope are quoted separately. Website Care is optional.

What do you need from me?

Final text, images you have rights to use, brand assets, required account access and one person to approve the work.

When can we launch?

Scheduled after scope approval and receipt of final content and access. Your written proposal sets the dates; feedback and third-party integrations can affect launch.

What access do I receive?

Handover includes agreed account access and deployment notes. The standard project license is perpetual and non-exclusive after full payment. Source access is specified in your proposal; project-code ownership transfer is optional at €1,500, subject to third-party licenses.

Prices are in euros, excluding any applicable taxes. Your written quote states the total. Read the full terms.

LET’S START WITH SOMETHING CONCRETE

Your next idea.
A useful first step.

Tell us what would make your business work better. Start with a free consultation and an agreed concept prototype.

Discuss your project